Managed IT Service Provider | Cloudelligent - Cloudelligent

Cloudelligent: Your Premier Managed IT Service Provider

Modern and innovative technologies are emerging at lightning speed, and businesses must leverage them to stay ahead of the curve. As your Managed IT Service Provider, Cloudelligent delivers the right blend of expertise, agile processes, and modern technologies to help you enhance efficiencies and drive innovation across your organization.

The Fast Lane to Digital Transformation

From monitoring your IT operations, remote help desk support to managed cybersecurity, Cloudelligent provides tailored solutions and scalable Managed IT Services that align with your business objectives. By moving your day-to-day IT operations to our hosted environments, you can shift your focus toward what matters – helping your workforce become more productive and transforming your business into a digital trailblazer.

Explore Our Next-Gen IT Services

Cloudelligent offers multiple tiers of technology solutions and enhanced support that fit the needs of your business. Your entire technology ecosystem is monitored and supported remotely, and any potential IT issues are resolved proactively.

Managed IT Services

  • 24/5 Remote Help Desk Support
    We support all your devices including desktops, laptops, and servers. Your staff can contact our IT technicians 24/5 for any issues they need help troubleshooting across Tier I, Tier 2, and Tier 3 support.
  • Remote Assistance
    Our IT technicians can remotely examine your systems through virtual access and provide Tier I, Tier 2, and Tier 3 support to resolve any software or system related issues swiftly and securely.
  • Advanced Troubleshooting
    We provide advanced troubleshooting for any IT issues that are unique or difficult to diagnose. Our certified IT professionals can perform advanced diagnostics for networks, operating systems, applications, and security issues.
  • Identity and Access Management
    We safeguard your business from unauthorized access, protect sensitive data, and manage user access to applications based on access policies. We enable secure and remote access to your on-premises applications.
  • Hardware and Software Procurement
    Cloudelligent experts will help you to find, acquire, and implement hardware, software, and licensing agreements best suited for your performance needs and workplace demands.
  • Managed Workstations
    We ensure that your workstations function properly and are always secure and available. We are responsible for updating your software, licenses, and servers and ensuring that your staff has access to the right applications.
  • Managed SaaS Application Support
    We provide management for your SaaS applications along with options for customization. If you experience any problem, then it is our responsibility to go back and forth with the SaaS vendor to find and fix the issue.
  • Managed Onboarding/Offboarding
    Cloudelligent ensures your new staff members have working accounts, login credentials, and access to appropriate resources. We also remove all access when a staff member resigns so that your systems cannot be accessed after they leave.
  • Managed Cybersecurity
    We help mitigate any risks with managed firewalls, anti-viral services, intrusion detection, vulnerability scanning, and 24x7 real-time security monitoring.

Supported Office Suites

Microsoft 365

Google G Suite

Let us digitally accelerate your business and provide you with a secure IT environment that empowers your workforce. Learn more about Cloudelligent’s Net-Gen IT Services.

Benefits of Next-Gen IT Services with Cloudelligent

We take pride in offering end-to-end solutions that tackle the toughest challenges, and continually ensure your IT environment stays secure, high-performing, scalable, and cost-effective.

  • Streamline Processes
    Modernize your IT infrastructure to improve the scalability, flexibility, and efficiency of your business workflows.
  • Strengthen Security
    Ensure safety across day-to-day operations and protect your business from growing cyber threats.
  • Avoid System Downtime
    Decrease downtime of your IT infrastructure and any associated costs.
  • Stay Focused on Your Core Objectives
    Let your staff focus on business goals that deliver value, instead of managing IT operations.
  • Lower Your IT Costs
    Reduce large upfront investments when we manage, maintain, and secure your entire IT environment.
  • Receive 24×5 Proactive Maintenance and Support
    Get direct access to trained, experienced and qualified resources that are experts in the IT field.

Power Your Business with Our Managed IT Solutions

Get Started Today!

Our teams are always available to advise, unafraid of complexity, and completely focused on driving your organization forward. From day one and to the subsequent phases of your IT journey, Cloudelligent is with you every step of the way.

FAQs

Do you have a question? We are here to answer!
If you do not see your question here, drop us a line on our Contact Page.

What is a Managed IT Service?
These are tasks and responsibilities related to technology that are outsourced to a third-party company. Organizations use managed services to offload IT tasks to domain experts and benefit from reduced costs, improved service quality, and increased focus on their goals and objectives.
How can Managed IT Service providers help organizations?
They help organizations maintain their day-to-day IT operations. A company like Cloudelligent can provide technical expertise, consultation, maintenance, and support to complement an organization’s internal IT team.
What are the advantages of utilizing Managed IT Support?
This enables a secure, efficient, and reliable IT infrastructure across an organization. Managed Help Desk Support offers full technical support and resolution in case of any issues or failures.
Is hiring Managed IT Service providers more expensive than utilizing internal IT staff?
Hiring outside experts can actually be more budget-friendly, as prices are predictable, and providers are transparent about what their services cost and exactly how they charge.

Cloudelligent has been more than the company that helped us to move our servers to AWS with efficacity and efficiency but thanks to their proactivity and user oriented services they now support our IT operations with a 24/7 help desk service providing complete satisfaction to our users around the world. They are also a great resource for individual technology projects, such as a knowledge library development in SharePoint.
Knowledgeable, accessible, and user friendly partner for IT projects with international footprint and capabilities.

Review from: Luis M. Garcia CFO, Water For People